Executive Summary
To address low student engagement and fragmented academic support, a public university partnered with CRMJetty to build a custom education portal using Salesforce. The portal centralized access to academic tools, campus events, goal tracking, and communication—empowering students to stay on track and enabling faculty to offer timely, personalized support. The result was higher engagement, improved academic advising, and better student outcomes.
Project Highlights
- Student engagement increased by 60% with centralized access to academic resources
- Academic advising participation rose by 45% through simplified scheduling
- Faculty identified 30% more at-risk students using early alerts
- Event participation improved by 50% with a unified campus engagement hub
- Missed deadlines dropped by 40% with goal tracking and personalized reminders
- Missed communications reduced by 55% through targeted messaging tools
- Student satisfaction with academic support increased by 35%
