Support Management System Development with Dynamics 365 Portal for a Leading Manufacturing Company Guillemot Corporation
Executive Summary
Our customer is a leading entity in interactive entertainment hardware and accessories. They wanted centralized management operations, enhanced customer engagement, and a self-service support ticket system. As they have a global presence, they wanted a multi language support.
Project Highlights
- How to streamline shopping and support via a portal.
- Interface in user-chosen language.
- Insights on how portals boosted operations and user experience.