Executive Summary
Our customer is a leader in international e-commerce delivery and returns. The customer wanted a comprehensive portal to facilitate efficient case management and enhance customer service. As our customer has business all over the globe, they were seeking a solution with multi-language support.
Project Highlights
- Details about case management, dashboard visualizations, and more.
- Why knowledge base was integrated into the portal.
- How to stay connected with your end customers.
- How portal help with case management.