Executive Summary
A leading global manufacturer of consumer electronics specializing in products such as smart home devices, wearables, etc., sought to enhance its supply chain management and partner engagement. Implementing a comprehensive Salesforce Partner Portal streamlined order and product management, provided real-time visibility, centralized document repository with tiered access to features and functionalities.
Project Highlights
- Reduced manual effort and errors by 30% in order and product management through streamlined processes.
- Boosted Tier-1 partner engagement by 20% with a gamified credit point system.
- Slashed onboarding time by 50% with efficient CRM-integrated onboarding.
- Scalable portal architecture saved an estimated 25% on future expansion costs.