Reviews that highlight the trust, value, and impact we deliver through our tailored solutions.
Trusted by Enterprises
Optimize IT Service Management
Automate service requests, track issues, and manage IT operations efficiently with a centralized portal. Enhance transparency and streamline workflows for faster resolution.
Empower Clients with Self-Service Tools
Enable customers to submit, monitor, and manage support requests independently. Reduce manual intervention while improving customer satisfaction with a user-friendly interface.
Integrate and Automate IT Workflows
Connect with third-party tools, automate repetitive tasks, and optimize IT processes. Improve efficiency with seamless integrations and workflow automation.
What You Can Do
Case Management
Track, assign, and resolve IT service requests efficiently with a structured system that ensures timely issue resolution and improved support operations.
Task Management
Organize tasks, collaborate on projects, and securely store IT-related documents in a centralized platform for seamless workflow management.
Access to IT Knowledge
Provide teams with a well-structured knowledge base containing troubleshooting guides, FAQs, and essential IT documentation for quick problem-solving.
Essential IT Portal Features
Enhance your IT support operations with powerful features designed for efficiency, security, and seamless management. Automate workflows, control access, and integrate with essential tools to streamline IT service management.
Drag & Drop CMS Builder
Role-Based Access Control
Advanced Workflows & Data Widgets
Third-Party Integrations
ISO 27001 & 9001 Certified Security
Mobile Access
Sander Remans
Realtime, secure and streamline customer information sharing. Facilitating secure information sharing with customers is crucial for us as an escrow agent.... Read More
Dale Smith
SalesPort Customer Portal by CRMJetty is highly recommended for anyone wanting to integrate WordPress and Salesforce beyond web-to-lead forms. I have been... Read More
I reached out to Biztech to help me set up a WordPress frontend portal for my SuiteCRM instance. Biztech appeared to have the best solution available and...
Cost-effective Customer Portal and customization service. I was in need of a Customer Portal and was hunting for a good service that offered a few key... Read More
Portfolio
Asendia
They provide mail and parcel delivery services for companies that sell internationally. ...
Forbes Marshall
Forbes Marshall is a multinational engineering company, specializing in steam engineering and control instrumentation.The company manufactures steam engineering ...
Digicert
DigiCert, Inc. is a digital security company headquartered in Lehi, Utah. As a certificate authority (CA) and trusted third party, DigiCert provides public ...
Case Study
Strengthening Support for Policyholders with a Portal for Health Insurance TPA
A leading health insurance company sought to address the challenges policyholders faced during hospitalization and claims settlement. These challenges included the complexity of documentation,...
Optimizing Insurance Workflows with a Custom Dynamics Portal for The Meco Group
The Meco Group, a leading provider of branded marine insurance products, needed a centralized and secure platform to streamline policy management, claims processing, and broker-customer...
Leading Pharmaceutical Manufacturer Achieved 99% Confidentiality of Supplier Information
Our client, a leading pharmaceutical manufacturer specializing in the production of critical medications, identified the need to safeguard sensitive supplier information. With an extensive...
Blog
Customer Portal
Salesforce
Salesforce Customer Portal vs. Other CRM Portals: Which One Delivers Better ROI
Customer Portal
Customer Portal
SalesforceFrequently Asked Questions
What integrations are available with the IT Portal?
The IT Portal supports integrations with third-party tools, including ticketing systems, CRM software, communication tools, and cloud storage services. It ensures seamless connectivity to optimize IT workflows and improve service management.
What features does the IT Portal offer?
The IT Portal includes case management, task management, self-service tools, a knowledge base, role-based access control, workflow automation, third-party integrations, and advanced security features. It provides a comprehensive solution for IT support operations.
Is the IT Portal secure?
Yes, security is a top priority. The portal is ISO 27001 & 9001 certified and includes encryption, role-based access control, and compliance with industry security standards to protect sensitive IT data.
How can I request a free trial of the IT Portal?
You can request a free trial by contacting our team through the website. We’ll guide you through the setup process and help you explore the portal’s features.
What is the pricing structure for the IT Portal Solution?
Our pricing is flexible and depends on your organization’s size, requirements, and feature selection. Reach out to us for a custom quote tailored to your needs.
Can the IT Portal be customized to meet specific organizational needs?
Yes, the portal is fully customizable. You can tailor workflows, access controls, and interface elements to align with your organization’s IT processes and business goals.
Can the IT Portal be accessed on mobile devices?
Absolutely. The IT Portal is designed to be mobile-friendly, allowing users to access support requests, manage tasks, and collaborate from any device, anywhere.
