Enhance Customer Experience with Our Advanced Salesforce WordPress Portal

Redefine customer interactions with a seamlessly integrated Salesforce WordPress Customer Portal. Designed to build lasting relationships, our solution delivers personalized experiences that drive engagement and improve customer satisfaction.

Create a Customer-Centric Digital Experience

Personalize every touchpoint to meet customer needs. Offer timely support, relevant resources, and an intuitive interface for seamless navigation.

Centralized Platform for Better Service

Bring all customer interactions into a single platform for quicker responses, smoother communication, and efficient service management. Enable your team to provide consistent support across channels.

Drive Higher Engagement for Better Returns

Build meaningful interactions with personalized features and clear user pathways, boosting customer retention, conversions, and overall business growth.

Set Up Your Salesforce WordPress Portal in
5 Simple Steps

01
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Connect Your Salesforce

02
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Build Your Portal Site

03
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Customize Your Branding

04
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Design with Drag & Drop

05
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Launch Your Portal

Get Your Salesforce WordPress Portal Live in No Time: Simple Start, Scale Faster

No-Code/Low-Code Flexibility

No-Code/Low-Code Flexibility

Build and customize your portal with an intuitive drag-and-drop interface—no coding required.

Faster Deployment with WordPress

Faster Deployment with WordPress

Integrate with WordPress and Salesforce to launch your portal quickly while maintaining flexibility.

Cost-Effective & Scalable

Cost-Effective & Scalable

Transparent pricing plans that grow with your business, seamless and budget-friendly expansion.

Streamline Customer Journeys with Advanced Portal Features

No-Code CMS Builder

Enable your team to create, manage, and update portal content effortlessly with a drag-and-drop CMS, ensuring up-to-date information for customers.

Role-Based Access Control

Assign role-specific access to internal users and customers, ensuring secure data handling and a personalized user experience.

Salesforce Objects Access

Seamlessly integrate Salesforce objects, giving your team a unified view of customer interactions for accurate and timely support.

Salesforce Connected Data Widgets

Provide real-time Salesforce data through interactive widgets, helping your team stay updated and respond to customer needs efficiently.

Advanced Workflows

Automate key processes like approvals and notifications, reducing manual work and improving service efficiency.

Various Third-Party Integrations

Enhance portal functionality with integrations for CRM, marketing tools, and payment gateways to create a connected system.

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ISO 27001 & 9001 Certified Security

Ensure data protection with TÜV-certified security and Single Sign-On (SSO) support for a secure and seamless experience.

Adapt and Excel: Salesforce WordPress Customer Portal for Every Business Need

Seamlessly integrated with Salesforce and WordPress, our portal adapts to various business needs, optimizing operations, enhancing customer interactions, and driving growth. From automating support to managing content and orders, these features empower businesses to improve efficiency and customer satisfaction.

seting.svgCase Deflection

seting.svgCase Management

seting.svgKnowledge Base & Articles

seting.svgDocument Management

seting.svgContent Management

seting.svgOrder Management

seting.svgDashboards

seting.svgInquiry Forms

& more…

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Custom WordPress Portal for Every Industry’s Unique Needs

Optimize your operations with portals designed to address industry-specific challenges. Improve service delivery, enhance engagement, and build lasting connections.

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Nonprofits

Simplify nonprofit operations with a centralized portal that streamlines donor and volunteer interactions. Automate tasks, manage fundraising efforts, and ensure secure document handling—all in one place.

  • Donor Management
  • Volunteer Management
  • Fundraising Event Management
  • Grant Management
  • Document Management
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Education

Tackle enrollment complexities, student engagement, and administrative inefficiencies with an education portal that integrates seamlessly with Salesforce. Manage student records, automate workflows, and enhance communication with ease.

  • Student Enrollment
  • Attendance Tracking and Reporting
  • Fee Payment
  • Course & Program Management
  • Exam and Result Publishing
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Insurance

Simplify policy management and enhance customer service with an integrated insurance portal. Automate claims, improve communication, and ensure secure document handling while unlocking upselling and cross-selling opportunities.

  • Policy Management
  • Premium Payment and Billing
  • Customer Support and Self-Service
  • Document Management
  • Claims Submission and Tracking
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Healthcare

Enhance patient care with a portal that streamlines patient management, doctor scheduling, and insurance coordination. Provide easy access to appointments, health records, and progress updates while ensuring data privacy and compliance.

  • Patient Management
  • Doctor Management
  • Appointment Management
  • Case Management
  • Documents Management
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Manufacturing

Optimize operations with a portal designed for supply chain coordination and distributor engagement. Improve supplier communication, automate RFQs, and track work orders in real time to boost efficiency and productivity.

  • Supplier Management
  • Case Management
  • B2B Orders
  • Order Tracking
  • Distribution Management
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Real Estate

Reduce lead acquisition costs and enhance sales processes with a centralized real estate portal. Manage properties, streamline buyer interactions, and optimize referral networks while improving engagement.

  • Property Management
  • Site-tour appointments
  • Partners Management
  • Deals & offers
  • Integrated Knowledge Base
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IT

Automate service requests, track progress, and improve client communication with a dedicated IT portal. Enable self-service options for faster resolutions, ensuring seamless task and project management.

  • Case Management
  • Task Management
  • Document Management
  • Asset Management
  • Integrated Knowledge Base

Nonprofits

Simplify nonprofit operations with a centralized portal that streamlines donor and volunteer interactions. Automate tasks, manage fundraising efforts, and ensure secure document handling—all in one place.

  • Donor Management
  • Volunteer Management
  • Fundraising Event Management
  • Grant Management
  • Document Management
Nonprofits

Education

Tackle enrollment complexities, student engagement, and administrative inefficiencies with an education portal that integrates seamlessly with Salesforce. Manage student records, automate workflows, and enhance communication with ease.

  • Student Enrollment
  • Attendance Tracking and Reporting
  • Fee Payment
  • Course & Program Management
  • Exam and Result Publishing
Education

Insurance

Simplify policy management and enhance customer service with an integrated insurance portal. Automate claims, improve communication, and ensure secure document handling while unlocking upselling and cross-selling opportunities.

  • Policy Management
  • Premium Payment and Billing
  • Customer Support and Self-Service
  • Document Management
  • Claims Submission and Tracking
Insurance

Healthcare

Enhance patient care with a portal that streamlines patient management, doctor scheduling, and insurance coordination. Provide easy access to appointments, health records, and progress updates while ensuring data privacy and compliance.

  • Patient Management
  • Doctor Management
  • Appointment Management
  • Case Management
  • Documents Management
Healthcare

Manufacturing

Optimize operations with a portal designed for supply chain coordination and distributor engagement. Improve supplier communication, automate RFQs, and track work orders in real time to boost efficiency and productivity.

  • Supplier Management
  • Case Management
  • B2B Orders
  • Order Tracking
  • Distribution Management
Manufacturing

Real Estate

Reduce lead acquisition costs and enhance sales processes with a centralized real estate portal. Manage properties, streamline buyer interactions, and optimize referral networks while improving engagement.

  • Property Management
  • Site-tour appointments
  • Partners Management
  • Deals & offers
  • Integrated Knowledge Base
 Real Estate

IT

Automate service requests, track progress, and improve client communication with a dedicated IT portal. Enable self-service options for faster resolutions, ensuring seamless task and project management.

  • Case Management
  • Task Management
  • Document Management
  • Asset Management
  • Integrated Knowledge Base
 IT

A Salesforce WordPress Portal Not the Right Fit? Explore More Options

Explore solutions beyond WordPress with portals built to meet your needs. Choose a Salesforce Customer Portal for seamless self-service or a Salesforce Partner Portal to enhance collaboration—both designed to streamline operations, improve engagement, and boost efficiency.

Looking for a
Salesforce Customer Portal?

Deliver seamless self-service with our Salesforce Customer Portal—secure, intuitive, and built for efficient case management and real-time access to Salesforce data.

Need a Salesforce Partner Portal?

Equip your partners with a Salesforce Partner Portal for personalized access, sales insights, and effortless collaboration—helping you scale faster.

Tony Karim
We contacted the Biztech team for their expertise with SugarCRM, WordPress, and PHP. They completed a project for us which integrated our CRM to a Payment...
Sander Remans
Sander Remans
Sander Remans
Realtime, secure and streamline customer information sharing. Facilitating secure information sharing with customers is crucial for us as an escrow agent.... Read More
Dale Smith
Dale Smith
Dale Smith
SalesPort Customer Portal by CRMJetty is highly recommended for anyone wanting to integrate WordPress and Salesforce beyond web-to-lead forms. I have been... Read More
Daniel Dahlen
Daniel Dahlen
I reached out to Biztech to help me set up a WordPress frontend portal for my SuiteCRM instance. Biztech appeared to have the best solution available and...
Derrick Delliquadri
Derrick Delliquadri
Cost-effective Customer Portal and customization service. I was in need of a Customer Portal and was hunting for a good service that offered a few key... Read More

Reviews From Some of Our Clients

Reviews that highlight the trust, value, and impact we deliver through our tailored solutions.

Portfolio

Asendia

They provide mail and parcel delivery services for companies that sell internationally. ...

Forbes Marshall

Forbes Marshall is a multinational engineering company, specializing in steam engineering and control instrumentation.The company manufactures steam engineering ...

Digicert

DigiCert, Inc. is a digital security company headquartered in Lehi, Utah. As a certificate authority (CA) and trusted third party, DigiCert provides public ...

Case Study

Frequently Asked Questions

What features does the Salesforce WordPress Customer Portal offer to enhance user experience?

Our portal provides a seamless, AI-enhanced experience by integrating Salesforce with WordPress. It includes a no-code CMS builder, role-based access control, Salesforce-connected data widgets, case management, document management, and advanced workflows. These features enable personalized interactions, self-service options, and efficient support management.

How can businesses customize the portal to meet their specific customer service needs?

With a low-code/no-code environment, businesses can tailor the portal’s design, workflows, and access controls without extensive development effort. The drag-and-drop CMS builder allows easy content updates, while role-based access ensures different user groups see relevant information. Additional integrations with third-party tools further enhance customization.

What are the benefits of integrating Salesforce with WordPress for customer support and engagement?

Integrating Salesforce with WordPress enables a seamless customer experience by providing real-time access to Salesforce data within a user-friendly WordPress interface. This improves case resolution times, enhances engagement with personalized interactions, and streamlines workflows, all while maintaining data security and compliance.

How does the portal ensure data security and privacy for user information?

Security is a priority, and our portal is ISO 27001 & 9001 certified, ensuring compliance with industry standards. Features like role-based access control, secure document handling, and SSO (Single Sign-On) integration provide an added layer of protection. Data is stored securely within Salesforce, ensuring privacy and compliance with regulations.

What steps are involved in setting up and maintaining the Salesforce WordPress Customer Portal?

Setting up the portal is simple and involves 5 easy steps:

  • Connecting Salesforce to sync data.
  • Building the portal site within WordPress.
  • Customizing branding to match your company’s identity.
  • Using drag-and-drop tools to design pages and workflows.
  • Launching the portal and scaling as needed.
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